Privacy Policy
What we collect
Signing up means sharing your full name, date of birth, where you live, your e-mail and a phone contact. We also keep the documents you send for verification, your transactions and your messages with our support team. Some data is collected automatically while you use our website.
Why we use it
- To open and run your account and let you play.
- To confirm your identity and age and to carry out the checks gambling and anti-money laundering rules require.
- To send you account messages and, with your agreement, news about promotions.
Who can see it
Your data is never sold or hired out to anyone. Selected staff, such as our support, payments and VIP teams, can access it, and all of them have signed confidentiality agreements. We share data with service providers that host and run our website, process payments, prevent fraud and help with marketing, and with authorities when the law or a licensing body requires it. Any other sharing needs your prior consent.
Transfers
Our service providers may process data in countries of the EU and EFTA and outside the European Economic Area.
How long we keep it
We keep account data for at least five years after your last transaction or after the account is closed, as the law requires.
Your choices
You can contact us to check the data we hold about you, ask how it is used, correct it or stop us from using it for direct marketing.